{"id":558,"date":"2025-11-05T16:51:59","date_gmt":"2025-11-05T16:51:59","guid":{"rendered":"https:\/\/droscarhernandez.com\/?page_id=558"},"modified":"2025-11-05T19:21:58","modified_gmt":"2025-11-05T19:21:58","slug":"terms-of-service-and-privacy-policy","status":"publish","type":"page","link":"https:\/\/droscarhernandez.com\/index.php\/terms-of-service-and-privacy-policy\/","title":{"rendered":"Terms of Service and Privacy Policy"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Dr. Oscar Hernandez, M.D. \u2014 Terms of Use & Privacy Policy<\/span><\/b>\u00a0<\/span><\/h2>

Effective Date:<\/span><\/b> November 5, 2018<\/span>
Last Updated:<\/span><\/b> November 5, 2025<\/span>\u00a0<\/span><\/p>

Legal Entity:<\/span><\/b> Dr. Oscar Hernandez, M.D., Florida<\/span>
Principal Office:<\/span><\/b> 6705 Red Road Suite 512, South Miami, FL 33143<\/span>
Contact:<\/span><\/b> info@droscarhernandez.com | <\/span>(305) 257-8041<\/span>\u00a0<\/span><\/p>

\u00a0<\/span><\/p>

Emergency & Medical Disclaimer<\/span><\/b>\u00a0<\/span><\/h3>
  • Do not use this website for medical emergencies.<\/span><\/b> If you are experiencing a medical emergency, call 911 immediately.\u00a0<\/span>\u00a0<\/span><\/li><\/ul>
    • Content on our website (including articles, videos, and FAQs) is <\/span>for informational purposes only<\/span><\/b> and is <\/span>not<\/span><\/b> a substitute for professional medical advice, diagnosis, or treatment.\u00a0<\/span>\u00a0<\/span><\/li><\/ul>
      • No patient provider relationship<\/span><\/b> is established solely by visiting this website, contacting us online, or subscribing to communications.<\/span>\u00a0<\/span><\/li><\/ul>

        \u00a0<\/span><\/p>

        Terms of Use<\/span><\/b>\u00a0<\/span><\/h3>
        1) Acceptance of Terms<\/span><\/b>\u00a0<\/span><\/h5>

        By accessing or using this website, our patient portals, career page, or any connected services (collectively, the \u201cServices\u201d), you agree to these Terms of Use and our Privacy Policy. If you do not agree, do not use the Services.<\/span>\u00a0<\/span><\/p>

        2) Eligibility<\/span><\/b>\u00a0<\/span><\/h5>

        The Services are intended for individuals <\/span>18 years and older<\/span><\/b>. If you are under 18, you may use the Services only with the involvement and consent of a parent or legal guardian<\/span>\u00a0<\/span><\/p>

        3) Not Medical Advice<\/span><\/b>\u00a0<\/span><\/h5>

        Information provided through the Services is general information only and is <\/span>not<\/span><\/b> medical or nursing advice. Always seek the advice of your physician or other qualified health provider regarding a medical condition.<\/span>\u00a0<\/span><\/p>

        4) No Guarantees of Service Availability<\/span><\/b>\u00a0<\/span><\/h5>

        We may modify, suspend, or discontinue the Services or any features at any time without notice. We are not liable for downtime or data loss.<\/span>\u00a0<\/span><\/p>

        5) Accounts & Security (if applicable)<\/span><\/b>\u00a0<\/span><\/h5>

        If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately of unauthorized access.<\/span>\u00a0<\/span><\/p>

        6) Acceptable Use & Prohibited Conduct<\/span><\/b>\u00a0<\/span><\/h5>

        You agree not to:<\/span>\u00a0<\/span><\/p>

        • Violate laws, regulations, or others\u2019 rights;\u00a0<\/span>\u00a0<\/span><\/li><\/ul>
          • Upload or transmit malware, unauthorized PHI\/PII, or infringing content;\u00a0<\/span>\u00a0<\/span><\/li><\/ul>
            • Scrape, crawl, or use automated means outside of permitted API use;\u00a0<\/span>\u00a0<\/span><\/li><\/ul>
              • Interfere with site operation, security, or access controls;\u00a0<\/span>\u00a0<\/span><\/li><\/ul>
                • Misrepresent your identity or affiliation.<\/span>\u00a0<\/span><\/li><\/ul>
                  7) Intellectual Property<\/span><\/b>\u00a0<\/span><\/h5>

                  The Services, including text, graphics, logos, images, and software, are owned by or licensed to <\/span>Dr. Oscar Hernandez, M.D.<\/span><\/b>\u00a0and protected by copyright, trademark, and other laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.<\/span>\u00a0<\/span><\/p>

                  8) Third-Party Links & Services<\/span><\/b>\u00a0<\/span><\/h5>

                  Our Services may link to third-party sites or services (e.g., payment processors, EHR portals). We do not control or endorse those third parties and are not responsible for their content, policies, or practices.<\/span>\u00a0<\/span><\/p>

                  9) Disclaimers<\/span><\/b>\u00a0<\/span><\/h5>

                  THE SERVICES ARE PROVIDED \u201cAS IS\u201d AND \u201cAS AVAILABLE\u201d WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT.<\/span>\u00a0<\/span><\/p>

                  10) Limitation of Liability<\/span><\/b>\u00a0<\/span><\/h5>

                  TO THE MAXIMUM EXTENT PERMITTED BY LAW, <\/span>Dr. Oscar Hernandez, M.D.<\/span><\/b>\u00a0AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA OR PROFITS, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES.<\/span>\u00a0<\/span><\/p>

                  11) Indemnification<\/span><\/b>\u00a0<\/span><\/h5>

                  You agree to defend, indemnify, and hold harmless <\/span>Dr. Oscar Hernandez, M.D.<\/span><\/b> from any claims, damages, losses, and expenses (including reasonable attorneys\u2019 fees) arising from your use of the Services or violation of these Terms.<\/span>\u00a0<\/span><\/p>

                  12) Governing Law; Dispute Resolution<\/span><\/b>\u00a0<\/span><\/h5>

                  These Terms are governed by the laws of <\/span>State of Florida<\/span><\/b>, without regard to conflict of law principles.<\/span>
                  Option A (Litigation):<\/span><\/b> You agree to exclusive jurisdiction and venue in the state or federal courts located in <\/span>Miami-Dade County, Florida<\/span><\/b>.<\/span>
                  Option B (Arbitration):<\/span><\/b> At our election, disputes will be resolved by <\/span>binding arbitration<\/span><\/b> on an individual basis with a class action waiver under <\/span>Selected Arbitration Rules<\/span><\/b> in <\/span>Miami-Dade County, Florida<\/span><\/b>.\u00a0<\/span>\u00a0<\/span><\/p>

                  13) Changes to Terms<\/span><\/b>\u00a0<\/span><\/h5>

                  We may update these Terms at any time. Changes will be effective when posted with an updated \u201cEffective Date.\u201d Your continued use after changes constitutes acceptance.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

                  \n\t\t\t\t
                  \n\t\t\t\t\t\t\t\t\t

                  Privacy Policy<\/span><\/b>\u00a0<\/span><\/h2>

                  We respect your privacy. Your information will not be sold, shared, or disclosed to third parties without your consent, except as required by law.<\/em><\/p>

                  1) Who We Are & Scope<\/span><\/b>\u00a0<\/span><\/h5>

                  This Privacy Policy explains how <\/span>Dr. Oscar Hernandez, M.D.<\/span><\/b> collects, uses, discloses, and safeguards information when you visit our website or interact with our Services, including SMS and email communications. This Policy is separate from our <\/span>HIPAA Notice of Privacy Practices<\/span><\/b>, which governs our use of <\/span>Protected Health Information (PHI)<\/span><\/b> in our capacity as a health care provider.<\/span>\u00a0<\/span><\/p>

                  2) Types of Information We Collect<\/span><\/b>\u00a0<\/span><\/h5>
                  • Information You Provide<\/span><\/b>: contact details, service inquiries, intake forms, preferences, consents, reviews\/testimonials, job applications.\u00a0<\/span>\u00a0<\/span><\/li><\/ul>
                    • Health Related Information<\/span><\/b>: If you submit symptoms, conditions, care needs, insurance details, or other potentially <\/span>PHI<\/span><\/b> via forms\/portals, we treat it in accordance with HIPAA where applicable.\u00a0<\/span><\/li>
                    • Automatic Data<\/span><\/b>: device info, IP address, browser type, pages viewed, referring URLs, timestamps, approximate geolocation, and cookie identifiers.\u00a0<\/span>\u00a0<\/span><\/li><\/ul>
                      • From Third Parties<\/span><\/b>: referral sources, care partners, EHR systems, payment processors, marketing\/analytics providers, and communication platforms.<\/span>\u00a0<\/span><\/li><\/ul>
                        3) How We Use Information<\/span><\/b>\u00a0<\/span><\/h5>
                        • Provide, operate, and improve the Services;\u00a0<\/span>\u00a0<\/span><\/li><\/ul>
                          • Schedule assessments and coordinate care;\u00a0<\/span>\u00a0<\/span><\/li><\/ul>
                            • Verify identity and manage accounts;\u00a0<\/span>\u00a0<\/span><\/li><\/ul>
                              • Respond to inquiries and deliver customer support;\u00a0<\/span>\u00a0<\/span><\/li><\/ul>
                                • Send transactional notices and service updates;\u00a0<\/span>\u00a0<\/span><\/li><\/ul>
                                  • Send marketing communications<\/span><\/b> (with your consent where required);\u00a0<\/span>\u00a0<\/span><\/li><\/ul>
                                    • Comply with legal, regulatory, and audit obligations (e.g., HIPAA, state privacy laws);\u00a0<\/span>\u00a0<\/span><\/li><\/ul>
                                      • Prevent fraud, secure the Services, and enforce our Terms.<\/span>\u00a0<\/span><\/li><\/ul>
                                        4) Legal Bases (where applicable)<\/span><\/b>\u00a0<\/span><\/h5>

                                        Where required we rely on one or more legal bases: consent, contract performance, legal obligations, vital interests, public interest, or legitimate interests (balanced with your rights).<\/span>\u00a0<\/span><\/p>

                                        5) Cookies & Similar Technologies<\/span><\/b>\u00a0<\/span><\/h5>

                                        We use cookies, pixels, and similar tools for site functionality, analytics, and (with consent where required) advertising. You may control cookies in your browser or via our cookie banner\/preferences center. Disabling certain cookies may affect site functionality.<\/span>\u00a0<\/span><\/p>

                                        6) Sharing & Disclosure<\/span><\/b>\u00a0<\/span><\/h5>

                                        We may share information with:<\/span>\u00a0<\/span><\/p>

                                        • Service Providers\/Processors<\/span><\/b> (hosting, EHR, billing, call\/SMS\/email platforms, analytics, security, IT support);\u00a0<\/span>\u00a0<\/span><\/li><\/ul>
                                          • Care Partners\/Referrals<\/span><\/b> (with proper authorization or as permitted by law);\u00a0<\/span>\u00a0<\/span><\/li><\/ul>
                                            • Legal\/Regulatory Authorities<\/span><\/b> (to comply with law or protect safety, rights, or property);\u00a0<\/span>\u00a0<\/span><\/li><\/ul>
                                              • Business Transfers<\/span><\/b> (in connection with mergers, acquisitions, or asset sales);\u00a0<\/span>\u00a0<\/span><\/li><\/ul>
                                                • With Your Consent<\/span><\/b> (e.g., testimonials, referrals).<\/span>
                                                  We <\/span>do not sell<\/span><\/b> PHI. For non-PHI personal information, we do not \u201csell\u201d or \u201cshare\u201d for cross-context behavioral advertising unless expressly disclosed and consented to per applicable law.<\/span>\u00a0<\/span><\/li><\/ul>
                                                  7) Data Retention<\/span><\/b>\u00a0<\/span><\/h5>

                                                  We retain information for as long as necessary to provide Services, comply with legal obligations (including medical record retention periods), resolve disputes, and enforce agreements.<\/span>\u00a0<\/span><\/p>

                                                  8) Security<\/span><\/b>\u00a0<\/span><\/h5>

                                                  We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information (including PHI where applicable). No system is 100% secure; use caution when transmitting information online.<\/span>\u00a0<\/span><\/p>

                                                  9) Children\u2019s Privacy<\/span><\/b>\u00a0<\/span><\/h5>

                                                  We do not knowingly collect personal information online from children under 13. Parents or guardians who believe a child has provided information should contact us to request deletion.<\/span>\u00a0<\/span><\/p>

                                                  10) International Transfers<\/span><\/b>\u00a0<\/span><\/h5>

                                                  If you access the Services from outside the United States, your information may be processed in the U.S. and other countries that may have different data protection laws. Where required, we implement appropriate transfer safeguards.<\/span>\u00a0<\/span><\/p>

                                                  11) Do Not Track<\/span><\/b>\u00a0<\/span><\/h5>

                                                  We currently do not respond to \u201cDo Not Track\u201d browser signals. You may manage advertising choices via your browser settings and our cookie preferences tools.<\/span>\u00a0<\/span><\/p>

                                                  12) Changes to this Policy<\/span><\/b>\u00a0<\/span><\/h5>

                                                  We may update this Privacy Policy periodically. We will post changes with an updated \u201cEffective Date.\u201d Material changes may be additionally notified (e.g., via banner or email where appropriate).<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                                                  Dr. Oscar Hernandez, M.D. \u2014 Terms of Use & Privacy Policy\u00a0 Effective Date: November 5, 2018Last Updated: November 5, 2025\u00a0 Legal Entity: Dr. Oscar Hernandez, M.D., FloridaPrincipal Office: 6705 Red Road Suite 512, South Miami, FL 33143Contact: info@droscarhernandez.com | (305) 257-8041\u00a0 \u00a0 Emergency & Medical Disclaimer\u00a0 Do not use this website for medical emergencies. If […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-558","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/droscarhernandez.com\/index.php\/wp-json\/wp\/v2\/pages\/558","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/droscarhernandez.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/droscarhernandez.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/droscarhernandez.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/droscarhernandez.com\/index.php\/wp-json\/wp\/v2\/comments?post=558"}],"version-history":[{"count":13,"href":"https:\/\/droscarhernandez.com\/index.php\/wp-json\/wp\/v2\/pages\/558\/revisions"}],"predecessor-version":[{"id":641,"href":"https:\/\/droscarhernandez.com\/index.php\/wp-json\/wp\/v2\/pages\/558\/revisions\/641"}],"wp:attachment":[{"href":"https:\/\/droscarhernandez.com\/index.php\/wp-json\/wp\/v2\/media?parent=558"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}